Frequently asked questions

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Compiled from all three IFPA pathways. Pick your course below, or search across everything.

Funding claims

Using SkillsFuture Credit, PSEA, and UTAP, step by step.

These funding routes apply to the IFPA Certified Personal Fitness Trainer Seminar only (SkillsFuture course code TGS-2026064830 · UTAP course code C00039959). The specialist modules are self-funded. SkillsFuture Credit is settled before the course, PSEA is declared on the application form and withdrawn by Carbyne from MOE, and UTAP is a post-course reimbursement on eligible out-of-pocket fees.

Before the course starts

SkillsFuture Credit

Who can claim
Singapore Citizens aged 25 and above, using the credit in their own SkillsFuture account.
When
The claim window opens 60 days before Day 1. Submit at least two weeks (14 calendar days) before Day 1 so Carbyne can verify it before attendance.
What it covers
Your nett course fee after SSG funding, up to your available credit — paid by SSG directly to Carbyne Education.
  1. Declare it when you applyEnter the credit amount you plan to use in the application form's funding estimate. Checkout then charges only the remaining balance — never pay the credit portion in cash, as SSG may reject a claim for fees you have already paid.
  2. Get your course invoiceWe automatically email your PDF invoice after receiving your completed application and funding choice. It shows your name, course code, course title, course date, full fee, SSG funding, declared SkillsFuture Credit, and balance payment.
  3. Log in and find the courseGo to sfc.myskillsfuture.gov.sg/claim and log in with Singpass. Open the 'Course Enrolment' tab first — if we have already submitted your enrolment, your course shows there and you can claim against it directly. Otherwise use the 'Submit a Claim' tab and find the course by its reference number TGS-2026064830 (the PFT seminar's SkillsFuture code), its title, or Training Provider 'Carbyne Education', then select your Course Run or key in the course start date.
  4. Enter the amounts and uploadEnter the fee payable by you and the credit amount you declared, upload the invoice (PDF, JPEG, or PNG, up to 4MB), accept the terms, and submit.
  5. Track it — SSG pays us directlyClaims take up to 14 working days to process, and you can track the status in the portal. Approved credit is paid to Carbyne Education, not refunded to you.

If the claim is not submitted by Carbyne's two-week (14-calendar-day) deadline, contact Admissions immediately for review; the declared amount may remain payable before attendance. Credit use is subject to your available balance and SSG approval.

View the official course listing on MySkillsFuture
Declare when you apply

PSEA

Who can use it
A PSEA account holder with available funds, subject to MOE's rules and processing.
Who submits it
Carbyne Education. Only a training provider can initiate a PSEA withdrawal — you authorise it, you do not submit it.
When
Declare the amount on your application. We submit to MOE no earlier than 60 days before Day 1 and no later than 30 days after it.
  1. Check your balance, then declare the amountOnly you can see your PSEA balance — log in to the Student Finance System with Singpass to check it, or call MOE on 6260 0777. Enter the amount you want to use on the application form. Checkout then collects only the balance after PSEA, so you never pay the PSEA portion yourself.
  2. We submit the withdrawal to MOECarbyne Education submits the request for your course run inside MOE's window. You do not need to fill in any MOE form.
  3. Authorise it within 10 calendar daysMOE e-notifies you to authorise the withdrawal in the Student Finance System with Singpass. You must authorise within 10 calendar days or MOE rejects the request automatically — and MOE sends no reminder, so watch for the notification. A parent or legal guardian authorises for an account holder below 21. Once authorised, the funds are reserved and you cannot cancel the withdrawal yourself.
  4. Attend Day 1; MOE pays CarbyneMOE releases reserved PSEA funds only after we confirm your attendance, and we claim on Day 1. The money is paid to Carbyne Education, never to you. Because the claim is submitted on Day 1 attendance, PSEA funds cannot be refunded to you if you leave the course afterwards.

The amount you declare is an intention, not a guarantee: if MOE reserves less than you declared, the shortfall is payable by you, exactly as for an SSG or SkillsFuture Credit claim that cannot be approved. PSEA is never refunded to you in cash — where a refund is due it is returned to your PSEA account through MOE.

Read MOE's official PSEA usage instructions
After you complete the course

UTAP (NTUC members)

Who can claim
NTUC members with paid-up membership before the course starts, throughout it, and at the point of claim.
When
Within 6 months of your final course day — late claims are rejected.
What it covers
50% of the amount you actually paid after SSG funding and SkillsFuture Credit, capped at S$250 per calendar year — S$500 for members aged 40 and above.
Conditions
At least 75% attendance for the course, and sitting for all prescribed examinations.
  1. Complete the seminarUTAP pays out only after completion — you will need your Certificate of Completion and your payment receipt or invoice.
  2. Log in to the NTUC U PortalGo to the UTAP claim portal at utap.ntuc.org.sg, log in with Singpass, and choose 'Course Fee Claim'.
  3. Identify the courseQuote UTAP course code C00039959 when the claim asks for the course.
  4. Upload your documentsProof of payment (invoice or receipt) and proof of completion (your Certificate of Completion) — PDF, JPEG, or PNG, up to 5MB each.
  5. Submit and get reimbursedNTUC reimburses you directly based on the eligible amount you actually paid after SkillsFuture Credit. UTAP is never deducted at checkout and cannot reimburse the portion paid with SkillsFuture Credit.

UTAP cannot be claimed on fees covered by SkillsFuture Credit, company sponsorship, or other funding. The annual cap is shared across everything you claim in that calendar year.

Read the official UTAP guide and FAQs on the NTUC portal

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